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Price £255.00 excl. VAT
Member Price £210.00 excl. VAT

Being in PR means that you have to work with many different people, some of whom may try to pressure you into doing things you don't want to do, or refuse to do things you want them to.

How attendees will benefit

Whether you are the type of person who agrees to almost anything to avoid conflict, or the type whose diplomatic skills need a bit of a polish, this half-day course will show you how to say ‘no' effectively, treat yourself and others with respect and achieve successful outcomes for all.
Who should attend

This course is aimed at all PR practitioners who would like to improve on their assertiveness skills.

What attendees will learn

·         Defining what assertive behaviour is and isn't

·         Recognising the less obvious signs of passive or aggressive behaviour

·         The eight assertive techniques and how to use them

·         Saying ‘no' without feeling guilty

·         Dealing with difficult situations

·         Using assertive behaviour to achieve positive outcomes

Special Delegate Instructions

This is a highly interactive course with plenty of opportunity to practise the techniques under discussion. To ensure that each delegate receives personal advice and feedback, this course is limited to just eight delegates.

Materials

Attendees will receive comprehensive course notes

About the Trainer

Emma Ewing